Car delivery service

It means the vehicle is collected from the address you nominate at the UK end and delivered to the address you nominate at the destination end — with no obligation on your part to drive the car to a depot, a terminal or a port, and no obligation to collect it from one at the other end. Every shipment ICM runs is door-to-door by default. That is in deliberate contrast to roll-on roll-off ferry services, terminal-to-terminal logistics and depot-to-depot trade movements, where the client handles the first and last leg themselves. The collection address can be a private garage, a residence, a workshop, a dealer compound, a detailing studio, a concours preparation unit or a secure storage facility. The delivery address can be a residence anywhere in the UK, the EU or the USA, a hotel forecourt, a villa driveway, a marina quayside, a factory service bay or a concours show field.

Any mainland UK address with reasonable access for a covered transporter. Private garages, residential driveways, workshop forecourts, dealer compounds, detailing studios, marque-specialist units, auction houses, secure storage facilities and rural residences are all standard. Where the collection address is a narrow residential street, a multi-storey car park, a gated estate or anywhere with a height or width restriction, we flag it at quote stage and either confirm access is workable or arrange a short transfer to an accessible loading point nearby. We do not ask you to bring the car to us; we come to where the car is. The Northern Isles, the Western Isles, the Outer Hebrides and offshore islands require additional ferry co-ordination, which we handle as part of the brief.

Yes. Hotel deliveries are routine on the Croisette in Cannes, the Promenade des Anglais in Nice, the Boulevard des Moulins in Monte-Carlo, in Marbella, Puerto Banús and Mallorca's Port Adriano. We co-ordinate the arrival window with the hotel valet or concierge ahead of the day so the trailer is not blocking the forecourt and the handover does not interrupt other arrivals. Villa deliveries — to gated estates, hillside residences, private compounds — are equally standard, with access codes and the named gate contact arranged at quote stage. Marina deliveries to Port Hercule, Port Adriano, Puerto Portals, Marina di Portofino and similar are co-ordinated where the vehicle needs to meet a yacht or transfer to a tender. The trailer arrives at the quayside, not the port gate.

We hand the vehicle over to a nominated representative — a concierge, a household manager, a personal assistant, a marque-specialist contact, a family member or a trusted colleague named ahead of arrival. The handover inspection is completed with them, every panel is photographed, the keys are formally transferred and the full pack is emailed to you the same day. Many of our Mediterranean deliveries are handover-to-representative because the client is flying in a day or two later — that is the normal pattern, not the exception. We do not leave a car unattended and we do not post keys through a letterbox. There is always a named individual on the other end of the handover.

No. Door-to-door is the operational standard at ICM — it is bundled with every enclosed shipment and not priced as an add-on. Depot-to-depot, terminal-to-terminal and port-to-port handovers are common in the high-volume shipping industry because they save the carrier time on the first and last legs, but they push the work onto the client. We do not run that model. The quote you receive covers collection from your chosen UK address, enclosed haulage, customs (where international) and delivery to your chosen destination address. Where a destination is exceptional — restricted access, out-of-hours, gated community with security clearance, narrow-street transfer — that is occasionally noted as a separate line on the quote, but standard door-to-door delivery is included.